jillievo is committed to protecting your personal information. This Privacy Policy explains what data we collect, why we collect it, and how we keep it safe — in plain language, as required under Philippine law.
This Privacy Policy ("Policy") describes how jillievo ("we," "us," or "our") collects, uses, stores, and discloses personal information obtained from individuals ("you," "Player," or "User") who access or use the jillievo Casino platform at jillievo.club and all associated services (collectively, the "Platform").
By registering an account or using the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please discontinue use of the Platform immediately.
This Policy should be read together with our Terms & Conditions, which govern your use of the Platform. In the event of any conflict between this Policy and the Terms & Conditions with respect to data privacy matters, this Policy shall prevail.
jillievo acts as the data controller for personal information collected through the Platform. As data controller, jillievo determines the purposes and means of processing your personal data and is responsible for ensuring that such processing complies with applicable Philippine data privacy law.
For all data privacy inquiries, requests, and complaints, you may contact our designated Data Protection Officer (DPO) using the contact details provided in Section 13 of this Policy.
When you register an account, complete KYC verification, make a deposit or withdrawal, contact support, or otherwise interact with the Platform, jillievo may collect the following categories of personal data:
When you access the Platform, jillievo automatically collects certain technical and usage data, including:
jillievo may receive personal data about you from third-party identity verification providers, payment processors, fraud detection services, and publicly available sources, where permitted by applicable law and necessary for the purposes described in this Policy.
jillievo processes your personal data for the following purposes:
| Purpose | Data Used |
|---|---|
| Account registration and management | Identity, contact, account data |
| Identity verification (KYC/AML) | Identity, verification documents |
| Processing deposits and withdrawals | Financial, identity data |
| Providing and improving the Platform | Usage, technical data |
| Customer support | Identity, contact, account data |
| Fraud prevention and security | All categories as necessary |
| Responsible gaming monitoring | Account, gameplay, financial data |
| Marketing and promotions (with consent) | Contact, account data |
| Legal and regulatory compliance | All categories as required |
jillievo will not use your personal data for any purpose incompatible with those listed above without first obtaining your consent or establishing another lawful basis for processing.
jillievo processes your personal data on the following legal bases under the Data Privacy Act of 2012:
jillievo does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:
jillievo retains your personal data for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.
As a general rule, jillievo retains account and transaction data for a minimum of five (5) years following account closure, in accordance with Philippine AML regulations and PAGCOR-regulated record-keeping requirements. KYC documentation is retained for the same minimum period.
Where personal data is no longer required for any lawful purpose, jillievo will securely delete or anonymise it in accordance with its data retention schedule.
jillievo implements appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jillievo will notify the National Privacy Commission (NPC) and affected individuals in accordance with the requirements of the Data Privacy Act of 2012 and its Implementing Rules and Regulations.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jillievo:
To exercise any of the above rights, please contact jillievo's Data Protection Officer using the details in Section 13. jillievo will respond to your request within thirty (30) days, as required by applicable law.
jillievo uses cookies and similar tracking technologies to enhance your experience on the Platform, analyse usage patterns, and support security functions. The following categories of cookies are used:
You may manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform.
The jillievo Platform is strictly intended for individuals aged 21 years and above, in accordance with Philippine gambling regulations. jillievo does not knowingly collect personal data from persons under the age of 21. If jillievo becomes aware that personal data has been collected from a minor, such data will be deleted immediately and the associated account will be suspended.
If you believe that a minor has registered an account on jillievo, please contact our support team immediately at the details provided in Section 13.
jillievo reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. Material changes will be communicated to registered Players via email or a prominent notice on the Platform prior to the effective date of the change.
The date of the most recent revision is indicated at the top of this page. Your continued use of the Platform following the effective date of any amendment constitutes your acknowledgement of the revised Policy.
For all data privacy inquiries, access requests, complaints, or to exercise any of your rights under the Data Privacy Act of 2012, please contact jillievo's Data Protection Officer:
You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you are not satisfied with jillievo's response to your data privacy concern.
Every connection to jillievo is protected by 256-bit SSL/TLS encryption. Your login credentials, financial data, and personal information are secured in transit at all times.
jillievo processes all personal data in full compliance with Republic Act No. 10173 — the Philippine Data Privacy Act of 2012 — and its Implementing Rules and Regulations.
jillievo never sells, rents, or trades your personal information to third parties for marketing purposes. Your data is used only to operate and improve the Platform and meet legal obligations.
Strict role-based access controls ensure that only authorised jillievo personnel can access your personal data, and only to the extent necessary for their specific job function.
Access, correct, or delete your data at any time. jillievo responds to all data subject requests within 30 days as required by Philippine law. Your privacy rights are taken seriously here.
In the unlikely event of a data breach, jillievo will notify the National Privacy Commission and affected players promptly, in full compliance with NPC breach notification requirements.
Your data is safe with us. Now that you know how jillievo protects your privacy, log in and enjoy hundreds of games — slots, bingo, live dealers, and more — with complete peace of mind.
21+ only · DPA 2012 compliant · PAGCOR-regulated framework